Privacy Policy

Effective Date: June 13, 2025

Who We Are

GrayCat PI operates exclusively in Mexico as a registered investigative services provider. Our website address is: https://graycatpi.com. For privacy-related concerns, please use our contact page.

What Personal Data We Collect and Why

We may collect the following personal data:

• Contact details (name, phone) when you submit forms
• Technical data (IP address, browser type, cookies)
• Content of messages submitted via our contact form

This data helps us respond to your requests, assess service eligibility, and improve site performance. We process personal data based on legitimate interest or your explicit consent.

Comments

When visitors leave comments, we collect the data shown in the comment form, IP address, and browser user agent to help detect spam. Gravatar may be used to associate your comment with a profile image. See Gravatar’s privacy policy.

Media

Visitors who upload images should avoid embedding location data (EXIF GPS) as others can download and extract this information.

Contact Forms

We use Contact Form 7. Submitted information is stored temporarily to respond to your inquiry. It is not used for marketing. Submissions are deleted automatically every 6 months.

Cookies

We use functional and performance-related cookies to enhance your experience. These may include session cookies, login preferences, and analytics tools. You may disable cookies in your browser settings.

Analytics

We use Site Kit by Google to gather anonymized analytics data. To opt out of Google Analytics tracking, you can install browser tools or visit Google’s opt-out page.

Who We Share Your Data With

We do not sell your personal data. We may share necessary data with:

• Our hosting provider and content delivery network (e.g., QUIC.cloud)
• Security and analytics providers under confidentiality agreements

Third parties are required to protect your data according to privacy regulations. For more, see QUIC.cloud’s privacy policy.

How Long We Retain Your Data

• Contact form submissions: 6 months
• Analytics records: 12 months
• Comment data: indefinitely

Your Rights Over Your Data

You have the right to request access to, download, or deletion of your personal data. To exercise these rights, please contact us via our contact page. Requests will be reviewed and processed within 30 days, subject to applicable legal obligations.

Where Your Data Is Sent

Some technical data may be stored or processed outside your country through secure third-party services. We ensure all data transfers comply with international privacy standards, including the GDPR where applicable.

How We Protect Your Data

We use encrypted connections (SSL/TLS), server firewalls, and access controls. Staff follow internal security policies and data access is strictly limited to authorized personnel only.

Data Breach Procedures

In the event of a data breach, we will notify affected users and take corrective actions. Our response includes investigation, containment, and notification procedures as required by law.

Third-Party Data Sources

We do not receive user data from third parties unless it is submitted by a client as part of an investigation, and only with legal justification or consent.

Automated Decision-Making

We do not use your personal data for automated decision-making or profiling purposes.

Regulatory Disclosures

GrayCat PI complies with Mexican privacy laws (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and international regulations as required for our services. We do not operate within jurisdictions where additional disclosures (e.g., HIPAA, FINRA, or GDPR DPOs) are required unless specifically relevant to a case.

Contact

For any questions or privacy-related concerns, please reach out via our contact page.